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Frequently Asked Questions

Frequently Asked Questions

What is the difference between Launch and PRO?

  • With Launch, we let you build a store through our software as a service platform. You pay month to month and we give you the resources you need to succeed. Think of this as a lease.
  • With PRO, you are purchasing full rights to your store. That means that you own your store and we customize it for you depending on your needs.
  • PRO contains extra features and provides more options. It is also more powerful and resource intensive.
  • With PRO, If you decide to work with another development agency in the future or hire your own development team, then you have full rights to the store we built for you and do not have to worry about us taking down your store because it’s yours. Think of this as full ownership.

Are there any others costs associated with running my store that I should consider?

  • Running an eCommerce operational is like running a brick and mortar store. You will need to consider certain operational costs in the short and long-term as your business scales. Some costs you may want to consider include tax services that help automate your tax for you such as TaxJar and Vertex. These integrations are easy for us to install for you but their service fees vary anywhere from $19/month-$299+.
  • There are also VPS server/hosting costs. As your eCommerce store gains popularity and grows, hosting costs will increase as traffic comes to your store. You start off with a base server configuration ($40/month), but as you gain popularity, you will need to consider increasing the performance of your server to maintain the speed of your store and ensure optimal performance.
  • Also depending on the payment gateway and processor used, you will pay transaction fees and gateway fees.

Why choose you over other web agencies?

  • We provide the most affordable rates for eCommerce stores.
  • We use the most scalable open source platform for eCommerce in Magento 2, meaning that you will not have to migrate to another platform when your store becomes successful.
  • We also create unique and beautiful stores. We do not put you in a tight box where all client stores alike. We cater our designs to your needs within our solution frameworks.

What is Magento 2?

  • Magento 2 is the latest update to the most powerful ecommerce platform on the market. Although more complex than Shopify or other basic ecommerce platforms, Magento allows your business to grow to its potential and scale to unimaginable levels.
  • Magento was recently purchased by Adobe for $1.6 Billion and has an extensive range of solutions to give your business everything it needs to succeed in an online marketplace.

Why do you use Magento 2?

  • Magento 2 is the most popular platform for scalability and customization.
  • Magento 2 Open Source gives you all the features you need to build and grow a unique online store from start to finish.
  • Magento 2 has the largest community of partners and developers in the world.
  • Magento 2 has an extensive marketplace that allows you to add more features to your store as it grows. Please see On-demand services for more information.

What distributors do you use?

  • Currently we have partnerships with Farris Brothers.
  • We are in the process of adding other distributors to increase your options and inventory levels.

How long does it take to get set up?

  • With Launch, you can be up and running within 48 hours.
  • With PRO, the estimated timeline is 90 days but it depends on you. We need to have the current information from you in a timely manner to make sure that the project progresses on time.
  • The timeline is based on the described features in PRO. If you need any additional features for your website or on-demand development, this timeline will increase and extend the time to completion.